Privacy Policy

Effective Date: 10.10.2024

1. Introduction

At L.E.R LIMITED LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to ensure its security. By using our VPN services, you agree to the practices described in this policy.

2. Information We Collect

We only collect minimal information required to provide you with the best VPN service. This includes:

Account Information: Email address, payment details, and any information you provide during account creation.
Usage Data: Basic VPN connection logs (timestamps, bandwidth usage), but we do not log browsing activities, IP addresses, or any content transmitted through our VPN servers.
Support Information: Any data you voluntarily provide when contacting our support team.

3. How We Use Your Information

We use your information to:

Provide and maintain our VPN services.
Process payments and manage your account.
Improve and optimize our services based on usage patterns.
Respond to your inquiries and provide customer support.

We do not sell or rent your information to third parties.

4. No-Log Policy

We operate under a strict no-log policy. This means we do not track or store your online activities, including browsing history, IP addresses, or connection timestamps tied to specific users. Our system is designed to ensure that we cannot trace any user’s activity back to their individual account.

5. Data Security

We implement industry-standard encryption protocols to protect your data. All sensitive information, including your connection and payment details, is encrypted and securely stored. While no system can be entirely foolproof, we take all reasonable precautions to prevent unauthorized access or data breaches.

6. Third-Party Services

We may use third-party service providers to process payments or provide customer support. These providers are only given the necessary information to perform their functions and are required to protect your data under the same privacy standards as our own.

7. Your Privacy Rights

You have the right to:

Access and update your account information.
Request the deletion of your account and personal data.
Contact us to inquire about how your data is handled or to withdraw consent for processing your information.

8. Cookies

Our website may use cookies to enhance user experience. These cookies are used for session management, performance analysis, and personalization. You may opt out of cookies by adjusting your browser settings, but certain website features may not function as intended.

9. Children’s Privacy

Our services are not directed at children under 18, and we do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal information, we will take steps to delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: info@ironcloakvpn.app
Address: 6705 Clovernook Cir, Middleton, WI 53562